I'm sure there aren't any negative reviews about this book which has been a top seller for many decades now!
The information in this book is presented in a very logical and simple fashion which makes it easy for a reader to understand the "why" as well as the "how" of communication!

I guess this is one of those books that every one should read at least once in a lifetime!
Only wish I'd read it earlier...

The only reason I didn't give this book five stars is because it tells one too many stories and doesn't suggest more ways to becoming this wonderful person. Basically it says to be nice. But I loved all the ideas.

I'm 23 and I just finished a Business and Communications degree, but this book taught me so much more about effective communication than anything else. So much of the book seems really obvious but no one really uses the techniques. After reading it I have noticed so many people violating the rules in the book and then wondering why they aren't getting results. It really shows you what you are doing wrong in your everyday interactions and the ideas stick so you remember what you should be doing when the situation arises. There was a noticeable difference almost straight away.